Lunch-N-Learn: Navigating Crisis in Healthcare: Effective Strategies for Difficult Conversations

Wednesday, November 20, 2024

12:00 Noon – 1:00 PM ET

Healthcare leaders must be highly effective communicators, able to address adversity and crisis with assertiveness and grace. These skills are difficult but can be learned and mastered.  Join us for an engaging ACHE of MA Lunch and Learn webinar focused on navigating difficult conversations as a healthcare leader.

Rich Copp, Executive Vice President for the Issues Management Group and longtime communications expert in the healthcare sector, will share essential skills needed to manage challenging conversations about sensitive issues around finances, organizational changes, and other difficult topics. Come learn practical strategies for delivering difficult news with confidence, clarity, and empathy while fostering an open and productive dialogue.

Don’t miss this free informative event: Free for members; nonmembers pay $10.

Registration required for all HERE.